Certified Agile Service Manager Course
The Certified Agile Service Manager course is accredited by the DevOps Institute and provides delegates with an in-depth knowledge and understanding of the agile service management (ASM) approach. Delegates will learn why ASM is being used by organizations to provide ‘just enough’ service management process and control to deliver value. Studying the ASM roles, artifacts and events will help delegates to apply ASM in their own organizations.
course Overview
Certified Agile Service Manager at your own pace!
90 or 150 days online access
Fully accredited
CASM study guides and more...
Tutor Support
24/7 helpdesk
Training+ Virtual Mentor session included
Course Contents
This certification will offer you a general understanding of what it means to be "Agile" and provides an introduction to Agile Service Management – the application and integration of agile thinking into service management processes and process design projects
covering an introduction to ASM and its relationship with Scrum, Scrum and ASM roles, Scrum and ASM events, Scrum and ASM artifacts, and getting started.
Includes video tutorials, study guides and quizzes
Study duration: 16 hours
Lessons in this training
Course Samples
Course Pre-requisites
Certified Agile Service Manager Exam Details
Exam duration:
60 minutes
Exam format:
closed book, multiple choice
Exam delivery:
online, webcam proctored. Read about online exams here
Exam pass mark:
65% (26/40 questions)
Exam language:
extra time is available for non-native English speakers.
Exam vouchers sold separately to training unless you choose the recommended package
Pricing
CERTIFIED AGILE SERVICE MANAGER (CASM) Course
Course only
Certified Agile Service Manager Exam
Recommended Package
90 days access + Exam
Save $49
USD
$798 $749
Team Training
CASM for teams
Book training for 3 or more people and receive:
Local taxes applied at checkout
Who's it for
This online Certified Agile Service Manager (CASM) course is ideal for IT Service Management professionals who are working in an agile environment or for anyone who is interested in learning more about Agile and Scrum from a products and process perspective. In addition, internal and external suppliers or consultants will also benefit from the knowledge provided within this course.
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