ITIL® Top Up to Expert
If you’ve already got some ITIL credits, you can still join our global Expert program. The online ITIL Expert program is the low cost, high quality path to ITIL Expert. Study over a 12 month period, with full access to all courses during that time.
Get access to our exclusive community of delegates, all working toward Expert together. Choose the lifecycle or capability courses that are right for you.
ITIL Expert certification at your own pace!
1 year’s online access
ITIL Expert study guides and more...
Tutor support is provided to all our students and is included in the course price. Our team is made up of qualified industry experts who have a wealth of knowledge and experience.
24/7 helpdesk on hand to help you whenever you need it. We’re proud of the support that we offer to our students, and we consistently receive an average rating of over 9/10 for the quality and speed of our support teams.
Training+ Virtual Mentor session included
Includes free 30 minute Training+ Virtual Mentor session. With over 30 mentors available, we’re confident that we can provide a mentor with the right skills and experiences to answer your questions. This session is your opportunity to set the agenda and ask the expert for the answers that you need. Learn more about virtual mentors
ITIL Top Up to Expert Package Contents
You choose the Lifecycle and Capability courses for your own custom Expert program. Our support team will contact you after your purchase to set you up with the courses you need.
with easy to absorb lessons covering ITIL terminology, structure, concepts and processes
Includes video tutorials, study guides and quizzes
ITIL Top Up to Expert Exam Details
90 minutes for Intermediates, 120 minutes for MALC
closed book, multiple choice
online, webcam proctored. Read about online exams here
Exam pass mark:
Intermediate exams 70% (28/40 marks across 8 questions), MALC 70% (35/50 marks across 10 questions)
extra time is available for non-native English speakers.
Capability 4 ITIL credits, Lifecycle 3 ITIL credits, Managing across the Lifecycle 5 credits
Exam vouchers sold separately to training unless you choose the recommended package
ITIL Top Up to Expert
365 days access to ALL courses
ITIL Top Up to Expert for teams
Book training for 3 or more people and receive:
Local taxes applied at checkout
Who's it for
The ITIL Expert certification scheme is for professionals who want to demonstrate sound knowledge of the ITIL Service Lifecycle, usually at or advancing into higher managerial levels.
Trusted, awarded and accredited
Fully accredited to ensure we provide the highest possible standards in learning